Coordinated teams, from your request to your departure
At the Groupe Moulin de la Forge, each seminar is followed by several departments working together: the sales department prepares your quote, the house manager organises your stay, the accounting department manages the invoicing. A manager is always present on site, even in the evening.
The sales department receives your request, draws up the quote and follows up until it is signed. Once the quote is signed, the manager of the house concerned takes over: they organise your seminar and ensure it runs smoothly. The accounting department then takes care of the invoicing.
Our departments communicate regularly and share a common vision of the files for the three houses. What you tell us at the time of the quote follows your seminar through to the end, without you having to repeat it.
Who does what
- The sales department: receipt of your request, quote and follow-up until signature
- The house manager: organisation and smooth running of your seminar, once the quote is signed
- A manager always present on site, even in the evening
- The accounting department: invoicing management
- Regular exchanges between departments and a shared vision of the files for the three houses